How this website handles information

Information a visitor chooses to send

The forms may ask for a name, email address, optional telephone number, response preference, a residence type or review focus, driver or vehicle counts, a coverage topic, and a short question. The exact fields depend on the page. Do not enter Social Security, driver’s-license, payment, medical, alarm, entry, account-access, policy-number, or detailed claim information. The agency uses submitted information to review the inquiry, respond, and maintain ordinary business communications and records.

The browser submits to an address on this domain. An automated-message challenge, server validation, request limits, and encryption in transit are used. After validation, the information is delivered to an authorized agency recipient. This website does not keep a separate form-submission database or store submitted values in browser storage.

Site measurement

This domain keeps cookieless first-party counts of page views and followed links. Measurement may use the visited page and title, broad browser or device characteristics, and a referrer after its query details have been discarded. It does not receive form entries, place an analytics cookie, or join a visitor’s activity to another website.

Collection does not proceed when Do Not Track or Global Privacy Control is present. Two bytes of the network address are obscured before storage and before general location is derived. Raw visit logs are configured for deletion after 90 days, though totals that no longer contain the raw visits may remain.

Calls, client information, and announcements

A telephone call may be recorded for training or quality assurance, and a caller may ask that the call not be recorded. Recordings and client information are not shared with third parties or affiliates without legal authority. The agency may use service providers that perform necessary functions under appropriate controls and may disclose information when law, regulation, legal process, or a transaction requires it.

A visitor may ask the agency to stop sending agency announcements. A text-message invitation, if one is offered, must identify the brand, expected message frequency, that message and data rates may apply, and HELP and STOP instructions. Consent to texts is not required to submit a website request.

Children and changes to this notice

The agency does not knowingly collect personally identifiable information from children younger than thirteen. A child younger than thirteen needs a parent or guardian’s permission to use this website. The agency may revise this statement as practices or requirements change, so visitors should review it periodically. A revised page will state its applicable date.

Questions or requests

Use this website’s request page and choose the exact topic Privacy. That keeps the question on the current domain without publishing direct agency contact details here.